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MICROSOFT RELATED SERVICES AND LEARNING SOLUTIONS

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IT SUPPORT STAFF TRAINING FOR

MICROSOFT OFFICE 2010

Designed for Trainers, User Support Staff, Document Specialists and IT Staff, this course covers what is new and improved in Office 2010. The quick start design of the course allows participants to get up to speed quickly and helps them understand how to best support users before, during and after the rollout. Register for one of our upcoming public courses, or contact us to schedule a session in your city!

 

CONSULTING & FOCUS GROUPS

Before your firm decides to change or remove certain Microsoft customizations or third party tools, let our experts consult with you on the pros and cons of change and the possibilities available in Office 2007 or 2010. We will help you determine the ideal configuration for your firm.

 

CONFIGURATION & INTEGRATION

Our application specialists will work with you to install, configure, customize, test and deploy Office 2007 or 2010 so that the end product is one that works well for your users. Leveraging our expertise with Microsoft Office and third party tools we provide our clients with a configuration and deployment plan, always geared toward rapid and complete user adoption.

 

USER ADOPTION MATERIALS & CONSULTING

Working with Traveling Coaches means leveraging our collection of best practices and materials that are reinventing the rollout process for law firms. Our user adoption consultants help you leverage innovative and proven tools such as technology commercials, marketing and communication techniques, learning plans, eLearning for pre-learning, customizable classroom training materials, quick reference cards, FAQs, floor support tools, personal coaching plans and more!

 

USER TRAINING & SUPPORT

Our veteran legal trainers will supplement your own training staff to ensure that your users receive high quality, hands-on training and desk-side support before, during and after the rollout. Our custom tailored learning plans suit the needs of your lawyers and staff, minimizing the classroom time and maximizing an entire platform of learning opportunities. Please contact us to learn more about our project methodology and recommendations.

 

ON-GOING EDUCATION

Beyond the condensed rollout training, on-going education on Microsoft Office and third party applications will be critical. Traveling Coaches' CLASS instructor-led curriculum and CLASSe eLearning "briefs" will save you countless hours of learning development time and will let you provide further education to your users immediately!