Training Techniques

This three-day workshop is designed to develop trainers into powerful instructors.  Attendees will learn how to identify and understand different learning styles and then apply the appropriate type of training.  Train to retain by using proven training techniques based on current adult learning theories.    This program is an interactive training experience and includes videotaped teach-backs with critique by the group and the instructor.  More.

Train-the-Trainer

Whether you have designated trainers on staff, or utilize the talents of your power users, our Train-the-Trainer classes cover the ins and outs of training in general, including adult learning theories and strategies that should be implemented in every classroom.  This valuable class also includes how to deliver a specific technology to your staff, guidance on documentation and troubleshooting methods.

IT and Help Desk Consulting

Because it is the IT and Help Desk staff to which the end-uers turn for support, these key positions must be confident with the technology and prepared to meet high expectations.  They must know the applications better so they can render the support for which they are called upon to provide.  With those goals in mind, we emphasize troubleshooting skills, offering training tailored to prepare your IT staff for their role in your new environment.

Microsoft Office 2007
IT Support Staff Training

Designed for Trainers, User Support Staff, Document Specialists and IT Staff, this course covers what is new and improved in Word, Outlook, PowerPoint and Excel. The quick start design of the course will allow participants to get up to speed quickly and help them understand the benefits of the new interface and features. Attendees should be familiar with an earlier version of each of these products (2000, 2002 or 2003).  Course Outline.   Course Flyer with Schedule.

MS Office 2007 IT Support Staff
2008 Training Dates:

Training Location is the Traveling Coaches
office in Dallas unless otherwise indicated.

Click here for registration form.
 

For additional information and to register, contact Joe Buser at 214.665.0217.