Traveling Coaches Announces New User Adoption Consulting Services
August 17, 2011, DALLAS, TX - Traveling Coaches, the nationally recognized software training, application configuration and strategic learning partner to law firms and corporate legal departments, today announced the introduction of their User Adoption Consulting Services offering.
Equipped with over 15 years of proven best practice methodology, Traveling Coaches now offers strategic consulting services to plan for and increase user adoption of new technology. Prior to officially launching this offering, Traveling Coaches piloted the program with eight law firms this year who are pinning the success of their Office 2010 rollouts to ultimate user adoption. These engagements incorporated change management planning, development of communication and marketing strategies; analysis of learner needs through focus groups and surveying; and development of recommendations and findings for tailored and inventive learning and support.
“Traveling Coaches user adoption consultants help identify organizational barriers that prevent user adoption, discover the factors that encourage adoption, and develop a roadmap to meet short-term and long-term adoption goals,” says Brie Stampe, Director of Market Strategies and Consulting Services. “This new offering is a direct result of the demand we have received from our clients in North America and Europe. Law firm technology deployments require user involvement and adoption, and that extends far beyond what can be experienced in a classroom or communicated in a quick reference card.”
Since 1995, the legal industry has looked to Traveling Coaches for best-in-class training services and learning content. This program reaches a step further offering strategic consulting services around change management and user adoption. Traveling Coaches will actively assist clients by engaging employees and facilitating actions that increase user adoption and deliver observable, measurable and effective business results.
“The User Adoption Consulting Services we are now offering to our clients is an extension of the innovative service and support that is our foundation at Traveling Coaches. Our clients have been asking for our help in these areas, and we have listened. We are thrilled to be able to partner in this way and to further increase the success of our clients’ technology initiatives,” added Gina Buser, Chief Executive Officer and Co-Founder.
Traveling Coaches is the legal industry’s most experienced and preferred partner for gaining user adoption of technology. Since 1995, over 900 law firms and legal departments have partnered with Traveling Coaches to increase return on technology investments through our proven change management and user experience programs. We work with firms of all sizes and geographies, including the majority of Am Law 100 firms, offering innovative solutions such as: Office 2010 user adoption strategic planning, communication and marketing consultation; user training and floor support; IT Support Staff training; Office 2010 configuration; and CLASS™ curriculum/eLearning content. For more information, visit us at www.travelingcoaches.com.