IT Support Staff Training for Microsoft Office 2010
Designed for Trainers, User Support Staff, Document Specialists and IT Staff, this course covers what is new and improved in the respective versions of Word, Outlook, PowerPoint and Excel. The quick start design of the course will allow participants to get up to speed quickly and help them understand the benefits of the new interface and features. Attendees should be familiar with an earlier version of each of these products (2000, 2002, 2003 or 2007).

Office 2010 Registration Form

 

Train-the-Trainer
Whether you have designated trainers on staff or utilize the talents of your power users, our Train-the-Trainer classes cover the ins and outs of how to deliver a specific technology to your staff, guidance on documentation and troubleshooting methods. These courses are delivered on-site using your customized technology environment.

IT and Help Desk Training
Because it is the IT and Help Desk staff to which the end-users turn for support, these key positions must be confident with the technology and prepared to meet high expectations. They must know the applications better so they can render the support for which they are called upon to provide. With those goals in mind, our IT and Help Desk Training Workshops emphasize troubleshooting skills, offering training tailored to prepare your IT staff for their role in your new environment. These courses are delivered on-site using your customized technology environment.

Project Management Training
Traveling Coaches offers this Project Management course specifically for law firm IT project managers. The workshop covers project management fundamentals and best practices for the development and maintenance of an effective project management office. Students have the opportunity to work with tools such as Project Definition Documents, Work Breakdown Structures, Issue Management and Change Management Procedures, Risk Assessments, Status Reports and more. These courses are delivered on-site at your location.