Podcast: How to Support and Troubleshoot Your New Matter-Centric DMS

Has your firm just implemented a matter-centric document management system (DMS)? Frontline support can expect most questions to involve how to find content. In this episode of A Change Ahead, Robbyn Andersen, a Traveling Coaches Training Specialist, shares tips from her experiences onsite with law firms going through this change in support and troubleshooting. It all starts with asking "What's the matter?"