I was speaking with a law firm Training Manager the other day and she was visibly upset. She explained that one of the trainers on her team had left the firm and a decision was made not to backfill the role.
I had a confused look on my face and he must have sensed it. I had recently made a transition in my career from operations management to learning and development. I had a passion for learning, but I really didn’t know the first thing about it.