Traveling Coaches Selected by Shannon Gracey for NetDocuments Training and Support

DALLAS – August 8, 2016 – Fort Worth-based Shannon, Gracey, Ratliff & Miller, LLP has selected Traveling Coaches to assist with the law firm’s migration to NetDocuments. Traveling Coaches’ vast experience and reputation as user adoption experts were instrumental in the decision.

“Traveling Coaches is the absolute gold standard in legal training. Our history together goes back almost a decade and we couldn’t have had a better experience,” said Amy Olson, IT Director of Shannon Gracey. “They have been working with law firms for years, know what to expect and have the best tools, training materials and staff to make the process worry free.”

Central to the project are Traveling Coaches’ NetDocuments User Adoption Materials. Based on Traveling Coaches’ award-winning change management methodology and deep understanding of NetDocuments, the UAM are a collection of communications, learning and support tools. Legal-specific and easily customized to fit the specifics of the project, the UAM will save SGRM significant time and money.

In addition to User Adoption Materials, Traveling Coaches will supplement the SGRM team with experienced NetDocuments trainers and floor support personnel. This immediate access to veteran resources was another attraction for the firm.

“We are excited to again partner with Shannon Gracey,” added Gina Buser, Co-Founder and CEO of Traveling Coaches. “We have enjoyed working with them in the past and are thrilled they have joined the countless number of prominent law firms moving to NetDocuments.”

To learn more about Traveling Coaches and the company’s legal-specific products and services, visit

About Traveling Coaches

Traveling Coaches helps law firms successfully navigate mission critical change and ensure lawyers and the staff who support them embrace new products, processes and policies. We are the legal industry’s foremost partner for learning and development and the first company awarded Thought Leader of the Year, Consultant of the Year and Innovative Solution Provider by the International Legal Technology Association. Since 1995, we have partnered with over 1,000 law firms and corporate legal departments including UK Magic Circle firms and 81 of the Am Law 100 to increase return on investments through our proven change management and user experience programs. We work with firms of all sizes and geographies offering innovative solutions such as our award-winning OnGuard™ Security Awareness Program, LegalMind™ Personal Learning Portal, Springboard™ Elevated Learning Program, Certified Legal Trainer Program, and world-class training and change management services. To learn more about these and other solutions, visit

About Shannon, Gracey, Ratliff & Miller

For more than 80 years, attorneys at Shannon, Gracey, Ratliff & Miller have built a legacy of working smart, helping our clients make better decisions as they navigate complex legal challenges and a changing business environment. We are a highly diversified Texas firm with offices in Arlington, Austin, Dallas, Fort Worth and Houston, Texas.