CHICAGO, DALLAS, ST. LOUIS – February 28, 2019 – Packaged Success, an offering designed to ensure user adoption of iManage Work 10 is now available for firms with less than 100 users. Olenick, Traveling Coaches, and Intelliteach launched Packaged Success after working closely with iManage to understand and address the user adoption pain points that impact small firms. Consistent and efficient deployment, effective change management and training, and 24/7 post-implementation support are implementation facets that many firms have difficulty supporting.
“Our vision for the partner community has always been to help customers fully realize and adopt the benefits of the iManage platform. We are very excited to see partners within our community combining their expertise to provide innovative solutions that solve common challenges for small firms. Having a package that integrates with our implementation partners allows our customers to have a seamless path from purchase to well-adopted, satisfied users. I have no doubt that Packaged Success will be a game changer for those small firms that need additional support with desktop deployment and testing, training, and support.” Says Dean Leung, Chief Customer Success Officer at iManage.
Many small firms experience resource challenges when manually deploying iManage to every device, delivering training and communication materials, and providing the additional support users require during initial rollouts. Packaged Success brings together award-winning expertise to all of these areas for a streamlined experience at a low, fixed price. Olenick packages iManage and integrated applications, tests the application integration, deploys the upgrade, and verifies deployment success. Traveling Coaches provides world-class Work 10 user adoption materials and training. Intelliteach provides fast, reliable, accurate responses to users’ support needs 24/7. Combined, these three partners ensure widespread adoption, a return on your technology investment, and overall project success.
To learn more about Packaged Success, download the white paper, “Nail it! DMS Success with the Best Deployment, Training, and Support” or register for the ILTA Product Briefing Webinar taking place on Friday, March 22nd at 11am Central Time.
For more information, please contact:
Traveling Coaches - Gina Buser | email@example.com | 214.665.0200