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Technical Writer

About Traveling Coaches

We believe that empowered individuals improve organizations as they improve themselves. Since 1995, Traveling Coaches has been a pioneer in talent development and organizational change within the legal industry. Whether your firm is looking to increase performance, develop talent, build skills and competencies, implement change or influence behavior, our award-winning products and services create a culture of learning that helps your firm thrive. We go beyond traditional training. We are strategic partners to our clients, offering invaluable insights and consulting expertise. Our renowned solutions like Premier Learning, the LegalMind® Learning Platform, OnGuard® Security Awareness and Respectful Workplace Program have been used to tremendous effect by law firms of all sizes.

About Us

We are seeking a skilled Technical Writer to join our Learning and Development team. The ideal candidate will have experience working in a law firm and be familiar with various legal software applications. This role requires a detail-oriented individual who can follow set processes and directions efficiently. If this sounds like you, Traveling Coaches is looking for you.

Key Responsibilities

  • Develop and maintain comprehensive documentation for software applications, including those specific to the legal industry.
  • Collaborate with subject matter experts to gather information and ensure accuracy in documentation.
  • Create facilitator materials, quick reference guides, and eLearning content for technical applications.
  • Ensure all documentation adheres to established standards and guidelines.
  • Review and update existing documentation to reflect changes in software and processes.
  • Recommend and implement improved delivery methods to enhance training products.
  • Participate in team meetings and contribute to continuous improvement initiatives.

Qualifications

To qualify, you must have:

  • Bachelor’s degree in Technical Writing, English, Communication, or a related field.

  • Minimum of 5 years’ experience as a technical writer or technical trainer.

  • Minimum of 3 years’ experience within a law firm.

  • Proficiency with legal software applications and an understanding of the legal industry.

  • Excellent written and verbal communication skills.

  • Strong attention to detail and ability to follow set processes and directions.

  • Ability to work independently and as part of a team.

  • Familiarity with documentation tools and software such as Adobe Acrobat, Microsoft Word, and document management systems.

Preferred Skills

  • Experience with eLearning tools and creating digital training content.

  • Knowledge of instructional design principles.

  • Ability to handle multiple projects simultaneously and meet deadlines.

Benefits

  • Employer-paid medical, telehealth, dental, life, short and long-term disability insurance

  • Voluntary vision and additional life coverages available

  • Employer matching 401k retirement plan

  • Flex Plan for medical and childcare expense savings

  • Generous paid vacation & sick days

  • 9 ½ Paid Holidays (including a floating holiday)

  • Performance-based Incentive Plan

Culture and Additional Benefits

  • Recognized in Dallas Business Journal’s Best Places to Work

  • Primarily virtual setting with opportunities for in-person and virtual social gatherings

  • Professional development opportunities

  • Paid volunteer days to give back

  • Annual charitable contribution matching up to $100 to charity of your choice

  • We are committed to a diverse workplace and to supporting our staff with ongoing career development opportunities

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